Shore Appliances Reviews

Top notch service!!! They are the best!

Keith Turner 3/30/2023

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Couldn’t be more pleased with my 3 experiences with Shoreline. Yesterday I had a new dishwasher installed. The men were prompt, courteous and efficient. I recommend this company whole heartedly!

Trish DeVylder 4/6/2023

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Great shopping experience. All the information but none of the pressure. We’d highly recommend!

Monica Koshgarian 4/30/2023

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WONDERFUL service!! I called just before 9:00 am on a Thursday expecting to get an answering machine and nope he picked up right away. Came within an hour and fixed my dryer! He is such a wonderful person! HIGHLY RECOMMEND! 😊

Jeannie Marikle 5/20/2023

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The owner is a true gentleman and cares, the sales floor staff are friendly and super considerate AND kevin, the lead appliance repair person is awesome, conscientious-meticulous-on time - just the best experience anywhere- ty for the new grates for my Weber too!!!

Bob Vissers 5/21/2023

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Couldn’t be happier. Worked with Mark and Pedro on 2 separate items. Both were knowledgeable and helpful. Recommend this place 100%

CHRIS CARUCCI 3/3/2022

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Cannot say enough good things about Shore Appliance and the excellent customer service we received. Ryan was so helpful - he was able to find everything we were looking for and had it delivered in days. We even had a measuring error(completely our fault) and Eric and Ryan could not have been nicer about it. They found a refrigerator that fit our space in another store and had it delivered to us the next day. Would definitely recommend shopping local with Shore appliance.

George G 4/7/2022

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We have always purchased appliances from Groton Shore and are pleased with the service, prices, inventory and delivery. Highly recommend.

Christine Spanbauer 4/30/2022

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Great Sales team, fair pricing, timely delivery and a great delivery experience.

Brenda W. 6/10/2022

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Our family has purchased appliances from Shore for as long as I can remember. They are soooooo helpful, they will first try to fix, then replace if necessary. We are from out of state...everything is handled over the phone. They are fair, honest and ethical!!! There's seriously no wonder why they've been in business forever!!!!!

Paige Power 6/21/2022

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Another great experience with Shore!  Not only are the sales people knowledgable they actually listen to what we wanted. They clearly explained appliance features and we were able to purchase and take delivery of our appliance in 2 days!  They have a warehouse stocked with what they sell!  Installation was extremely professional & on time. And they not only took the old appliance away, they cleaned up after themselves. No hassles like with the big box stores where we'd have to coordinate the delivery, the plumber, and the electrician. The installation technician popped the old one out, hooked up the new one, slipped it carefully into place taking care not to scratch the floor. He went over the basics of how to use and care for the appliance & made sure we knew we could always call the store for any additional questions. Why would you bother with any other store? Easy.  Fast. Professional. Perfect!

Gretchen G. 7/29/2022

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Purchased a new dishwasher from Shore TV and was very pleased to have it delivered the next day! Jesse and Mason were professional, polite and very personable. Their interactions alone would cause us to go back to Shore TV for all our appliance needs.

Annmarie Meder 8/9/2022

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Great experience start to finish. You get the same prices at the big box stores with 100 times better service. This was the second appliance we bought and service is exceptional

Adriana Blanco 10/5/2022

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Extremely happy with my experience at Shore TV & Appliance. Great service and the washer and dryer I purchased were both in stock. Quick delivery made it perfect!

Jeffrey Nelson 10/9/2022

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Great service and selection of appliances. We buy all of our appliances from Shore TV and appliance.

Pete 11/25/2021

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Great to deal with a local business.Very different than the “Big Box” experience.The knowledge was impressive. Everything promised was delivered.There were missing handles to the fridge.They ordered new ones and didn’t question me.Turns out they were in the fridge!! My fault…hahaThanks for everything-Shawn

shawn burke 2/7/2022

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The sales person was very knowledgeable and courteous. We were able to order exactly what we were looking for (double electric oven and microwave), and had them delivered a few days later. The delivery guys were quick and efficient, and took away the old appliances. They price matched the big box stores without us even asking. I will be buying my next appliances there.

Dawn DeBrodt 1/24/2022

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I went there in desperation as my refrigerator was fading fast. I left with a new fridge and range that was delivered within 3 days. The delivery was prompt, seamless and the appliances are great.

Carolyn Cronkhite 11/23/2021

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Process for buying a new washer and dryer was seamless. Salesperson was knowledgeable. Prices were competitive. Delivery & installation was professional & efficient. We've done business with Shore for many years and continue to be satisfied.

Leslye S. 11/24/2021

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Locally owned and matches competitors prices. In house repair department. Friendly and courteous. A pleasure to work with through several homes over the last 20 plus years.

Richard Faust 11/25/2021

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We have been Shore TV customers for years. The salespeople are knowledgeable and helpful. The prices are fair. My most recent experience: Thanksgiving night we loaded our dishwasher and started it only to hear an awful grinding sound. When the cycle was finished, we discovered the dishes had not been washed. Crisis! We hand-washed all the dishes and I researched dishwashers on Consumer Reports. Decided on a top-rated Bosch model and checked Shore TV's website. It said the DW was available for express delivery. Phoned Shore TV first thing in the morning and ordered the DW from Dave Grondin. Dave arranged for the DW to be delivered and installed about a week later. No muss, no fuss. Easy peasy. Delivery and installation went great. We are happy Shore TV customers!

Fran Stern 12/6/2021

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I bought a washer-dryer that was back ordered. Shore got it in a few weeks, delivered and installed it on the Friday of Thanksgiving weekend to meet my availability. I can't attest to the price, although it seemed in line with what others were asking. But the service was courteous and efficient.

Arthur Lubow 12/7/2021

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I have been very pleased with the appliances and service you get from Shore TV and Appliance. We bought our first appliance from them several years ago and whenever any of our old appliances need to be replaced, it’s where we go to get our new appliances.

Shane Moore 12/10/2021

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Prices are comparable with big box stores, so a no-brainer to go local!!! Staff are friendly and helpful.

ISABEL MCGETRICK 12/11/2021

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Always a pleasure to buy from Shore.  They answer the phone - no pushing numbers to get impersonal sales help.  Also they are VERY customer oriented.  Much better than the big box stores and their prices are competitive. Would not shop for an appliance anywhere else.   Pat

Pat D. 12/13/2021

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I cannot say enough good things about Shore TV and Appliances! My husband and I have bought eight appliances over the years, for two houses. They offer good guidance with choosing the right appliance, and their repair service is excellent. I would recommend them over anyone else.

Christine Darnell 12/21/2021

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Great service and people! Everyone was so helpful and we are really happy with our new refrigerator! Delivery and removal was on time, clean and neatly performed!Shout out to Alex Segaline (sales) and the team of installers( forgot their names sorry) that came out day after we shopped in Clinton store.We highly recommend this local family business!Thanks again!SW.

Sean Welsh 12/23/2021

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Highly recommend Shore TV in Old Saybrook ct.. while purchasing a new dryer I conducted the whole transaction virtually over the phone. The salesman was patient and courteous gave me several options, I researched features and models and finalized the sale , scheduled the delivery and install in days…the delivery guys were awesome too!

V Rus 1/4/2022

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Great Products and Staff. Timely delivery and assembly.

Jeff Scott 1/16/2022

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We have had two appliances repaired and one of them eventually replaced by Shore TV & Appliance. Both encounters were pleasant from start to finish. Jackie was extremely pleasant and helpful as were the technicians that came to do the repairs/replacement. Thank you!

Carole Owens 1/17/2022

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We went into Shore TV and Appliance in Groton looking for a new Washing machine. We met with Tara and she was very knowledgeable about the difference brands and models. She knew their inventory, listened to our concerns and made a recommendation that met our needs. She Scheduled delivery for the next day and the delivery men were punctual and professional. Connor and Aden (I believe) moved out the old and moved in the new without a scratch or mar to appliance or home. They too were knowledgeable of their products and walked us through its operation. We will definitely buy from them again. We are very happy with our new Speed Queen and are finally caught up on laundry. Thanks Tara

Beth Ann Hess 9/16/2021

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Shayne was most helpful in quickly identifying the availability of the Weber gas grill we wanted. He efficiently completed the transaction and had our delivery scheduled within a couple of days.

Patrick Irlbeck 9/20/2021

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I have been dealing with Shore TV for several years, and I have to say, it doesn't get any better than the sales crew there. Because they aren't paid on commission, there's never any pressure. Each and every person I've dealt with have been professional, darling, and extremely talented. We bought a second fridge for our son and DIL. It was a weird sizing issue. Lillian spent an enormous amount of time finding what I needed. Initially, she found a $2,000.00 one. Displeased with that, she went on to finally find EXACTLY what I needed, for $800.00. Do you think any sales person collecting commission would do that? I just want to build a new house, so I can continue to see these people!!!

Mary H. 10/9/2021

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Used this store twice this year, once for a refrigerator repair and then the purchase of a new stove.The refrigerator repair person showed up on time, was completely transparent with the problem, took immediate corrective action (didn’t need to come back later) and got the refrigerator working in no time.When we came in for a stove, we had already been shopping all day. We showed the associate what we found. She checked company inventory, was able to get us a better delivery date and matched big box store prices! Then, she applied an additional discount for public service members!This store is strongly recommend for services and appliances! Military members in Groton and the surrounding area should make a point to contact them when shopping for appliances.

Craig Breverman 10/12/2021

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Excellent experience purchasing a refrigerator. The young lady working with me was extremely friendly, helpful and knowledgeable. Their prices are reasonable and competitive. I would highly recommend to anyone looking for an appliance. Bonus they service what they sell.

Tiffany Luzuriaga 10/19/2021

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I would like to express my thanks to the staff at Shore TV and Appliance. I ordered a refrigerator over the phoneinternet and the person I spoke to at the store was very helpful. We found one that is perfect for our home. Also, the delivery folks were on time, did a great job installing it, and easy to talk to. I highly recommend Shore TV and Appliance.

Michael Smith 9/2/2021

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Right from the start Jackie was a pleasure to work with. She didn’t complain how busy she was or brush us off to the side like a competitor store, Jackie helped us find the right fridge the fit our space and was within our budget. They also were able to get fridge delivered and installed within the same week. Shore Tv & Appliance supply chain is different from the other appliance stores in the area so I definitely recommend you go to them first before wasting your time in other showrooms.Separate note, the icing on the cake was the delivery/install guys. They were courteous and even friendly with the kids as they were working, didn't complain at all and did a perfect job moving the large old fridge out of the house without hitting anything.

D G 8/31/2021

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If you want a store with personalized service for all their appliances and who care about what is happening to you, then this is your store. The prices are just as good as the big box stores but they will repair your appliances for the life of the machine. About half my appliances are from them because I didn't discover them until a few years ago. They will even service the appliances I didn't buy from them. Thank you Pedro and Aaron for helping me get through a heat wave with a dying refrigerator.

Lynn Clark 8/14/2021

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These guys are the very best. Whether shopping over the phone during covid or in any of their stores, it’s always a pleasure. Great customer service, love the sales people and the installation guys equally. Every time they come over I think, “And this is why I don’t shop at Lowe’s”

Jacque Rollins 7/29/2021

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I've been using Shoreline for ALL my appliances for 14 years. The Sales and Coordinating staff are courteous, knowledgeable, have an incredible inventory. Their installation techs are equally good at their jobs but also super attentive to protecting your home and belongings while removing the old and moving in the new appliances. They are attentive and respectful of any "mess" their presence creates and tend to leave things better than they found them. Shoreline has always stood behind Customer Service. Could Not recommend them MORE!!!

Marie B. 7/29/2021

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Installation of new dishwasher was smooth -- Jesse resolved the challenges (flooring and plug) as they came along!

A Google User 7/23/2021

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My family has been using Shore TV for decades. Always a good experience. I just replaced a dishwasher on an emergency basis, and the process could not have been any easier. Joe had me set up with a new machine and next day delivery/removal/installation scheduled in about 15 minutes. The technician, Keith, was awesome. He was on-time, friendly, efficient, and neat. He gave me a tutorial on the new machine, and so I didn’t even have to read the book. It’s already competed its first cycle. I will definitely always call them first for all appliance needs!

Christopher Minio 7/24/2021

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We got a beautiful dishwasher that works wonderfully with our new kitchen. We had a few knowledgeable workers that were attentive to our questions and were more than happy to help us choose what was best for us. The process was seamless and employees had a good attitude throughout our time shopping. I'd definitely get more appliances here as we update in the future!

Lauren B. 6/8/2021

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Phenomenal customer service.  They are the only place I go to for appliances.  Every employee I've ever interacted with from the show room to the delivery have been amazing.  They are extremely responsive, knowledgeable, professional, and friendly.  They have a wide array of products in varied sizes and price ranges and have swift delivery and repair times.

Ana R. 6/22/2021

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I have always had a great experience with the folks at Shore TV. Just remodeled a kitchen and went back for all new appliances. The price was equal to the big box stores and I know if I have issue they are a phone call away.

Nick P. 6/27/2021

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We've purchased many appliances from Shore TV and they always exceed our expectations on delivery, service and price.I would highly recommend them.Mark Richards

Mark R. 6/28/2021

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My wife and I purchased a Whirlpool Refrigerator from Shore Television & Appliances Inc., in February of 2019.We have not had any problems with the refrigerator until this past weekend. Upon returning home from grocery shopping, we placed a small bag of ice in the lower part of the freezer. As we attempted to close the freezer drawer, we discovered that it was stuck open in one position and would not close. Numerous attempts were made to close the freezer door, but were unsuccessful.Fortunately we had a small freezer in the basement and were able to save most of our frozen groceries from spoiling. As I previously indicated, this problem occurred this past weekend (Sunday afternoon) and we had no other choice than to wait until Monday morning at 9:00 am., to call Shore Television & Appliances Inc when they opened for business. Upon calling Shore Television & Appliances Inc., I spoke to a female employee and advised her of the problem with the freezer door and requested to have a technician respond to our home that day, but was told that no one would be available until Wednesday afternoon. I once again explained our situation to her and asked for an earlier date if one became available. Before hanging up, she said that she would do the best that she could to accommodate us. And she did exactly that. I received a phone call from her within ten minutes and she advised me that a technician would be responding to our house early Monday afternoon between 1:00 and 3:00 pm.My wife and I were very pleased and couldn’t thank her enough.At approximately 12:50 pm., I received a phone call from Shore Television & Appliances Inc Technician Kevin McEnaney who informed me that he would be arriving at our house in five minutes. Upon his arrival, both he and his partner were very knowledgeable and professional. They fielded and answered many of our questions about the refrigerator and offered us advice on how to maintain it in the future. Kevin removed the freezer drawers and was able to make the proper adjustments in a short period of time. Upon doing so, the freezer door closed without any further problems.My wife and I very satisfied with their great customer service and strong work ethic.In addition, Kevin and his partner replaced the air filter and produce preserver inside of our refrigerator.Based on our positive experience with all of the employees at Shore Television & Appliances Inc., I highly recommend them and plan on purchasing many more appliances from them in the immediate future.Job well done by all!All the best.Joe & Carol Streeto

Joseph Streeto 6/29/2021

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Excellent customer service and we did not have to wait long at all for our delivery and installation. Working with Shore TV & Appliances was a great experience.

Danielle Ellinas 6/29/2021

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They match prices with the big boxes, they're totally smart and knowledgeable about the ins and outs of their products and they're personable. It feels so good to help a local business out rather than going to the big stores.

Gavin Lodge 6/29/2021

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Excellent communication, professional installation of washer, would purchase from them again.

Tony Longhini 7/1/2021

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This was my first purchase with Shore Appliance in Clinton. I was very impressed by the inventory and choices on the floor. Dave was very helpful in assisting me to choose the stove I needed for our vacation cottage. The delivery was made during the torrential rain storms of last Tuesday, June 21. Connor and Ryan were very cheerful, efficient and helpful - they swapped out the old stove with the new one - all during the pouring rain. They took time to discuss the workings of the stove and how to use it for the first time. They were soaked to the skin and stayed cheerful through it all!! Great store and terrific people!!

Kate Walshe 7/1/2021

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Excellent experience. It was a difficult job but the installer made it work! I am so happy!!! Will never go anywhere else.

Carol Mills 7/4/2021

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Their service is excellent, everyone is very nice and did everything they could to make my purchase easy and comfortable. They had to order a refrigerator and give us a loaner to tide us over. They showed up when they said they would and switched the appliances quickly and professionally. I highly recommend Tara and her staff for all your appliance needs

Robert Guffey 7/5/2021

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I was very pleased when I bought my Kitchenaid dishwasher in December 2020. Major appliances are among the many things hard to find these days, but Shore TV was able to give me a good deal on a floor model and installed it right away. Everything went without a hitch and we were very happy to get such great service quickly. Shore TV will be my first stop for new appliances!

Dan Freiert 7/7/2021

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I ordered a freezer which was to be on back order for a bout a month. Happily it came in early. The delivery guys were very nice and careful. I've bought many appliances from Shore and keep on going back to them. Definitely a *gem* business of the CT shoreline.

Claudia Volano 7/9/2021

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Great place better price and service than big box stores definitely recommend

gary czarnecki 5/18/2021

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We recently purchased a washer & dryer. The salesperson was new but did a great job! Initially we only purchased a dryer but on the morning of the delivery we added a washer (last minute when the store opened). Eric was extremely helpful on a very busy Monday morning!!!The delivery arrived on time later in the day. Installation went well and both men were professional and polite.Most of our appliances are from Shore TV and so will the future ones.

Steven Kane 5/15/2021

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Excellent service, knowledgeable sales people, and installation was easy and very pleasant. Thanks, A++++++

JJ Connolly 5/12/2021

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Did a great job, would use them again, very professional

Rich B. 5/12/2021

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Highly recommend Shore TV. Professional, knowledgeable and friendly customer service. Great pricing too!

Clare Dubé 5/11/2021

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Shore TV is the best store probably in the entire state to by appliances. They work right with you to get the appliance that you need.Excellent delivery service.Professional,and competent. Arrive right on time

Suzanne Scheyd 5/8/2021

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Because of COVID-19 the appliances I ordered were back ordered for several months but Shore Appliance kept me informed of the status- I can’t say enough about how great and patient they were. Once everything came in I couldn’t have them delivered until the house we were building was almost completed(delayed because of covid).They happily stored my order until the house was ready.I have never had such a great experience with delivery of anything! I’m sorry I didn’t get the names of the two gentleman who brought my appliances because they were fantastic. We have a steep driveway so they had to park at the bottom and bring everything up on a hand truck (yikes) - never complained or showed any sign of distress.It wasa wet day so they put blankets on my new floor and wiped off the tires of the hand truck before bringing it into the house- who does that?!Thanks Shore appliance for making purchase and delivery of my appliances one of the easiest parts of building a new house!SincerelyGail and Ken Cohen

Gail Cohen 5/6/2021

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Cannot say enough good things about Shore Appliance and the excellent customer service we received. Ryan was so helpful - he was able to find everything we were looking for and had it delivered in days. We even had a measuring error(completely our fault) and Eric and Ryan could not have been nicer about it. They found a refrigerator that fit our space in another store and had it delivered to us the next day. Would definitely recommend shopping local with Shore appliance.

George Grieco 5/4/2021

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Sales clerk was polite, professional, welcoming and more than willing to answer all queries and search all models and brands of TVs I was interested in. Pricing was competitive and delivery as well as setup staff were also A-1. We prefer dealing with local stores rather than the big box stores. Heartily recommended this facility.

Frederick J Wheeler 4/30/2021

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Supporting local business is vital. Purchased Refrigerator via phone/email during global pandemic.. wasn’t ideal situation, but the Shore team made it work, even with return visits to ensure everything was perfect. Attentive, Responsive and Customer oriented. They earned a Customer that will not go anywhere else... thank you Shore TV & Appliances.

John Levonick 4/30/2021

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I had the most spectacular experience! I walked in, with an idea of what I wanted, but was greeted warmly and shown better options than the research I had done, at an affordable price. The fact that they do not subcontract out installation was a huge comfort and they hauled away our broken piece for an extremely affordable price. I am 10000% satisfied. We absolutely love our new washer and dryer. Thanks so much!

The Mrs.'s Mac 4/30/2021

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Bought a washer and dryer from them back in February. They had answers to all my questions and good recommendations. So far the washer and dryer have been working flawlessly. Highly recommend Shore TV & Appliance.

Aaron Kilen 4/26/2021

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Always have great customer service at Shore TV and Appliance.  Over the years, I have bought AC, Grills, dishwasher, Stove, Microwave, Fridge/Freezer.  They deliver good quality, on time, and easy to work with when I go into the store.   Their prices for a smaller local vendor are comperable and often times exactly the same or lower, than the big box stores. Best around and conveniently close.  They also take away my older appliances if no longer need them.

Beth M. 4/26/2021

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Bought a washer and dryer from them back in February. They had answers to all my questions and good recommendations. So far the washer and dryer have been working flawlessly. Highly recommend Shore TV & Appliance.

Aaron Kilen 4/25/2021

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I was impressed with the friendly, professional, and knowledgeable staff. She listened to what I wanted in my appliance purchase and asked a couple questions, then showed me a couple choices that met my requirements. I made my selection and purchase without sales pressure and was on my way in under 30 minutes. The purchase was late day Monday, so delivery was Wednesday. I was very pleased with the service and the schedule. I will go to Shore for my future appliance purchases.

Mary Hamilton 4/23/2021

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The delivery and installation team was great! Polite, careful and thorough. Overall an excellent purchase and delivery experience.

Sharon Lewis 4/20/2021

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Great experience, fast easy service and delivery!!

Catherine Cahill 4/15/2021

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Wonderfully customer service! Competitive prices! I won't go anyplace else!!

James Simone 4/10/2021

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Purchased a GE washer and dryer and it was delivered within 3 days, on time by polite, masked employees. Good to support local merchants.

Tom Costello 4/9/2021

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We moved from Woodstock to a temporary location near Madison in November 2020 while waiting for our new home to be completed. Shore Television & Appliance was suggested to us a a place to start. Our experience with Shore Appliance was terrific from the get go. Due to Covid 19 it was difficult to get to a store in person. We called the Clinton location and they help us through the entire process without a glitch. The customer service was definitely the best. Always friendly, helpful and very informative. Inasmuch as our new place was not ready the sales associates said that whenever the appliances came in they would hold them for us. That they did. The delivery service was prompt, set-up and installation completed by very professional and considerate delivery associates. We highly recommend Shore Appliance & Television. They have several locations along the shoreline, and we have dealt with associates from each of them all with the same level of terrific customer service. We highly recommend them.

Jean Rocheleau 4/7/2021

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Outstanding service! Helpful, knowledgeable and respectful. They understand a consumer can shop anywhere for a product. It just has an old school mentality. The personal touch is so important. I’ve realized that price is important, but what happens after the sale is most important. I’m new to the area, but this is now my go to store!!! I dealt with Zack and he followed through with every detail! What a concept!!! Well done and see you soon... And they have competitive pricing with “the Big Box stores!”

joe nuzzo 4/6/2021

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First, as they are not commission based, every person can work for every customer, which helps immensely if you have a question, or need something while your sales person is not available. Jackie, our sales person, was just lovely. Professional, but very personable. She kept me informed throughout the process.THROUGH NO FAULT of Shoreline, our fridge took 7 months to show up. Jackie called almost every week, and was just a sweetheart to work with. Glen and Jake delivered yest

Mary Howland 4/3/2021

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Great service and very prompt with the delivery. Service techs. We’re very courteous and efficient.Would highly recommend. Shore Tv &Appliance.

tony willis 4/2/2021

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My wife and I have had very good customer service dealing with Shore TV and Appliance. Tara has been most helpful in assisting us with repairs and purchases.

Gary Hanson 3/30/2021

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Prompt delivery and very friendly/knowledgeable. We’ve bought a couple appliances from them and will continue to support our neighborhood business. They always give us the best price and price match many of the big brand home improvement stores

Joseph Angello 3/30/2021

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I had a great experience dealing with the folks at Shoreline TV and Appliance. The Sales and Delivery (install) personnel were knowledgeable and very easy to deal with. I will definitely go back to them for any additional needs.

Brian York 3/29/2021

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I was Extremely happy with service from the first phone call to the delivery. They all were very helpful with all of my question. I got a quote of time of delivery from 11-1 an they came at 10:30 which I was so happy about. they were very quick an clean

Carole P. 3/26/2021

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The people here are knowledgeable and very helpful. I was expecting a long delay to get the washer and dryer ordered, but I got them in 3 days!

Lee C 3/22/2021

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It is a pleasure to do business with a local appliance store. Our refrigerator was failing several weeks before our new one was scheduled to arrive. Free of charge, they supplied us with a loaner, that is brand new! I buy all my home appliances there and have been very pleased.

Bridget Zern 3/20/2021

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We've bought appliances from Shore TV for years now. They always price competitively to begin with, but they also price match these days too. We had to get a new washing machine after our 12-year old Frigidaire front loader died over the weekend. After researching the model we wanted, we price checked the big box stores and then went to Shore TV's website. Their price was the same as HD, but they could deliver it NEXT DAY, where HD couldn't deliver for 10 days. The delivery/install guys were nice, quick, and did a good job too. Always happy to shop a small business with a big purchase!

Mike Campbell 3/19/2021

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We had a wonderful experience with purchasing and delivering new stove . We wish we would have shopped here sooner for other appliances. We didn’t realize that we could purchase such a wide verity of appliances. When I called with what I wanted they called back promptly and located the stove that couldn’t be found in the box stores. I certainly will shop in future. They also repaired one of our appliances a while back that wasn’t purchased with them . They were more responsive to the repair than the large box store . Shore will have our business from now on! Wonderful service, the very best we ever had . Thank you , Denise and Brian Barnaby

Denise Barnaby Wingblade 3/12/2021

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Excellent customer service and knowledgeable staff. Shopping here is easy. Salesperson was excellent.

Barbara Mazzonna 3/12/2021

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I have an 18 Cubic foot refrigerator/freezer in my barn. Kevin came to check on my freezer not keeping food frozen. He determined it could use a part that heats the thermostat to replicate the appliance being in a home. The environment it's in is under 50°F on a regular basis.Once the part was installed everything runs normally. Professional, courteous, committed service. Thank you!

Christy Pontillo 3/9/2021

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Purchased all new kitchen and laundry appliances when we moved to Clinton In 2020. A+ service. Very pleased. Shore TV and Appliances is definitely my go to store.

Karen Giannetti Vanek 3/6/2021

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This is the second purchase I’ve made at Shoreline TV and appliance and my second experience was just as good as my first. From the time I walked into the store until the delivery and installation I was amazed at the experience. Wonderful experienced staff! Can’t imagine why people shop anywhere else

Sally Pistorio 3/5/2021

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The young man who installed my daughter's dishwasher was very professional and nice.  There were some issues because it's an older house but he worked with my husband to get the job done.  Highly recommend

Karin M. 3/1/2021

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We've purchased many appliances from Shore over the years, and always had a great experience. We especially love that they do the warranty in-house so if/when you do have a problem, they don't treat you like a number, like the big warranty service providers we've experienced in the past. They are very responsive with any service related issues. And never pushy but always knowledgeable about the products they carry and if they don't know the answer, they will find it for you and get back to you on it. We've worked with Dave a lot and he has been great. Although a smaller company, we've found their prices to be very competitive to the big box stores; and we much prefer to support local businesses like this. We highly recommend using this local gem for appliance purchases and would not hesitate to use them again.

Karen Tracy 2/28/2021

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It’s was such a pleasure to purchase my new appliances from a locally owned business. The discounts received were comparable to big box stores. The service was exceptionally. Unlike the big box stores, Shore TV is not a middleman between the manufacturer and the delivery agent that wipes its hands is your order once it is placed. Shore personably ensures your appliances are ordered and delivered. I will definitely be placing my next appliance order with Shore TV & Appliances.

Catherine M. Foley 2/11/2021

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Amazing customer service! Extremely knowledgeable staff with a wide array of appliances for any budget. I highly recommend you shop local and use Shore TV & Appliances! 10/10

Ana Rege 2/16/2021

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Amazing customer service! Extremely knowledgeable staff with a wide array of appliances for any budget. I highly recommend you shop local and use Shore TV & Appliances! 10/10

Ana Rege 2/16/2021

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Highly recommend shopping here if you need an appliance! Chris was amazing...she was so incredibly patient and helpful. The delivery was easy and Eric an his team were prompt, professional and kind. Will definitely be back!

Elizabeth Sked 2/22/2021

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Very helpful staff. Thanks Katie and Joe.

Cheri Belz 1/31/2021

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Very helpful staff. Thanks Katie and Joe.

Cheri Belz 1/31/2021

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The service team is very prompt and competent.If they can’t repair the appliance, they will apply part of the service fee to your purchase. The delivery was on time and they removed our old appliance.Very satisfied.

Sharon Barrett 2/2/2021

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It’s was such a pleasure to purchase my new appliances from a locally owned business. The discounts received were comparable to big box stores. The service was exceptionally. Unlike the big box stores, Shore TV is not a middleman between the manufacturer and the delivery agent that wipes its hands is your order once it is placed. Shore personably ensures your appliances are ordered and delivered. I will definitely be placing my next appliance order with Shore TV & Appliances.

Catherine M. Foley 2/11/2021

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I replaced a clothes dryer (40 years old) the new one was delivered and installed as promised. I'm so happy 😊

catherine mathis 2/13/2021

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Len Dongweck 2/16/2021

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Shore TV came through for us at the last minute. After a long wait from Best Buy- then cancellation of two appliances and delivery of damaged products - shore delivered our entire kitchen and washer dryer. Should've used them from the start. Paddy and Christine were awesome. All over the phone!

Sandy D. 12/19/2020

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I've used shore TV and Appliance exclusively for the past 16 years. They will meet or beat the big box store prices, have friendly knowledgeable staff and excellent delivery/connection services. I won't go anywhere else!

Desiree M. 12/24/2020

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This is the second time we've purchased a major appliance from Shore TV. The entire experience is excellent; they have a great selection of merchandise, a professional and friendly sales staff, and top-tier installation folks (we have been particularly impressed with installation -- they are thorough and careful). Definitely a good place to shop for appliances.

Lisa McKay 12/30/2020

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Professional manner of sales, delivery and installation staff.

Lesley Olsen 1/5/2021

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The staff was very accommodating and knowledgeable. They were very helpful considering I was ordering an appliance from a long distance.

JoAnne M. Nichols 1/25/2021

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Great service and prices. Helped me find a fridge to fit a tight space and agreed to swap it for one that fit better when we saw the first one didn't quite work. Pricing as low as the big box stores with personalized service. Loving my local!

Aunt Lin 1/30/2021

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Great service! From sales to installation! Would highly recommend to all

Barbara Perry 12/12/2020

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A shout out to Pedro at Shore TV & Appliances in Clinton for his patience, knowledge and helpfulness. Shoreline matched the price I found at Best Buy and our dishwasher will arrive on the 18th. Apparently, Covid has really put a kink in the appliance supply lines so I was thrilled to only wait a week!

Paige Hancock McHugh 12/13/2020

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Wonderful and helpful staff from sales to delivery and installation

Barbara P. 12/16/2020

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Friendly, informative. Not pushy. Helpful!

Susan Griffin 12/16/2020

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Everything!!! I was in a bind and they rescued us. There very nice. Very professional. Was a nice experience. Will call when we need anything else. Thanks

Helen Rousseau 12/16/2020

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Great sales, delivery, and service.  Shore TV & Appliance is our go to for appliances!

Dan L. 12/24/2020

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I purchased a refrigerator from Shore in April 2019 and the warranty ended in April 2020. In December 2020, the fridge was not working. When the fridge was deemed not fixable, Shore delivered a brand new fridge that same day and did not charge me - even for the service call. They did not have to do this given I did not purchase the extended warranty. This was two days before Christmas! Their customer service is head and shoulders above other local stores and the big box stores. I highly recommend them. Jeanne from Mystic.

Earl Warwick 12/28/2020

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I just purchased my second appliance from Shore appliance and I'm very happy again with how quickly they were able to deliver and set up.  The first was a refrigerator.  My refrigerator died and they were able to deliver a new one the very same day, and I didn't have to compromise.  And more recently, my stove started acting up two days before Christmas.  I stopped in in the morning and had my new stove on Christmas Eve!! This place is the best.

Donna M. 12/29/2020

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Dealing with Shore to get my new dryer was great. Super easy, and just as fast and price competitive as a big box store. Would highly recommend.

Matthew Clark 1/7/2021

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Very responsive customer service, delivery and setup guys were great!

Charlie Purdum 1/10/2021

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Hassle free from the get go! Chris was great! Very pleased with my purchase that I basically bought online ! Smooth process from beginning to end! love my new Maytag refrigerator!

Karen J Houle 1/12/2021

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Sales people are awesome no pressure at all. The delivery and installation went perfectly.

Jim Gault 1/19/2021

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Excellent customer service. Every individual we dealt with was attentive to our needs. Works with designer for remodeling projects. Knowledgeable about their products and they stand by them. Cannot say enough positive feedback about this company..... reasonable pricing as well.

Kathleen Bonin 1/20/2021

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Excellent customer service. Every individual we dealt with was attentive to our needs. Works with designer for remodeling projects. Knowledgeable about their products and they stand by them. Cannot say enough positive feedback about this company..... reasonable pricing as well.

Kathleen Bonin 1/20/2021

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This is our second refrigerator purchase from Shore TV in Groton. The sales team were patient and helpful while we made a decision (it took a week - thanks Jackie!) And delivery was professional and careful not to damage our home or the fridge. They removed all packaging, wrapping, tape and protective coating, taking it all with them after putting the refrigerator in place, plugging it in and setting the temps. Thanks!

Vanessa Ghantous 1/20/2021

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Great customer service. They were especially helpful finding some alternative options for me (low inventory on many appliances due to Covid). Highly recommended, I will definitely buy from them again in the future.

Andrew Monahan 1/22/2021

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We have purchased dozens of appliances from Shore TV & Appliance.They have provided excellent product information,competitive pricing and prompt delivery/set up service.Do not waste one minute with big box stores and their incompetent sales staff.Go directly to Shore.You can thank me later.

Michael Silvia 1/22/2021

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Looked online, called, ordered, and had refrigerator installed the next day. Their customer service was fantastic. Their prices are comparable to big box stores but you get the benefit of supporting a local family-run business.

Bridget Doyle- Kusy 1/24/2021

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Great and smooth delivery and removal of the old stove. I was recently released from the hospital and so I could not move or be much of any help and they were quick, efficient, and friendly. Made sure the stove was level and turned on properly. One less thing to worry about and I greatly appreciated it.

James Wilkinson Jr. 1/26/2021

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My family grew up in Clinton and new Shire Tv and appliances. We were very happy to see they made there way to Groton.  When our washing machine started to make noise we new there was a problem, however we kept using it until the noise was unbearable.  We had Shore come in to repair.  As I had expected, the repair was more than I wanted to pay for a 12 year old machine.  So we replaced it at Shore TV.  They have always been a great company back in Clinton. They continue to exceed my expectations.

Cory M. 1/24/2021

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The most honest repair company!!!They were at my house in a few days from my initial callAnother repair person told me it was going to be a 500-600$ partIt was a 40$ part!They are by far the best

Jackie Quercia 11/1/2020

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Everyone was so helpful and kind here. I was able to get in and out in 10 min with all of the product information I needed. Then they were able to deliver within a few days! They were very clean and efficient when they delivered. Will keep coming back to this store for years!

Emily White 11/29/2020

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100% would recommend! Our refrigerator stopped working right around Thanksgiving and due to the pandemic, we could not find the model we were looking for anywhere that wasn't back-ordered for months. We happened to come across Shore TV & Appliance and they completely went out of their way to help us out. Not only were we able to find the exact model we had been shopping for, but it was delivered the very next day. Thanks Shore TV & Appliance for your exceptional customer service!

Tabitha Penn 12/11/2020

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Everything!!! I was in a bind and they rescued us. There very nice. Very professional. Was a nice experience. Will call when we need anything else. Thanks

Helen Rousseau 12/16/2020

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Shoreline Application was fantastic buying a new refrigerator. Everything they promised happened before or on time. The delivery was great and quick installation was preformed by outstanding people. Was more than what I desired. We had an outstanding experience with them

Richard Blazer 12/19/2020

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I have been dealing with Shore TV since the 1960's.  I have always found them to be quite knowledgeable, friendly and very willing to fulfill my reasons for going to the store.  My most recent to the store showed me that the store's atmosphere is still the same.  I am very happy with my latest purchase and look forward to more business in the future.

Nelson P. 1/26/2021

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From shopping to price to installation they did everything right. Shopping local and this type of great service are a big win!

Lee Noyes 12/19/2020

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Shoreline Application was fantastic buying a new refrigerator. Everything they promised happened before or on time. The delivery was great and quick installation was preformed by outstanding people. Was more than what I desired. We had an outstanding experience with them

Richard Blazer 12/19/2020

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Purchased a new dishwasher from Shoreline. It was a pleasure working with them from start to finish. They were very helpful and knowledgeable of the products available. The delivery and installation was timely and without incident. The installer was on time, professional, and cleaned up when complete. I have purchased appliances in the past with the same results and would highly recommend them.

Vin Gambardella 1/5/2021

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Outstanding Store! I buy all my appliances from ST&A. You would be foolish to go anywhere else- especially one of the big box stores.  Their knowledge of the products, customer-centric attitude and service, and highly competitive prices makes ST&A the place to shop by far!

Carolyn K. 1/6/2021

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This was my first visit to Shoreline. I couldn’t have been happier. Josh did an excellent job on getting us competitive prices and he was kind enough to submit the manufacture rebates for us. He is also very responsive to email questions. We were completely satisfied and would use them again. Ask for Josh! You’ll get a great deal.

John Paskewich 1/22/2021

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Great buying experience.From the initial phone call, then a visit to the store (Clinton) and then delivery and installation. (Dishwasher). Sales people were great!! They even matched the big box store price-could not have been more seamless experience.Thanks !!

Michael Brady 1/22/2021

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The service team is very prompt and competent.If they can’t repair the appliance, they will apply part of the service fee to your purchase. The delivery was on time and they removed our old appliance.Very satisfied.

Sharon Barrett 1/28/2021

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I Purchased 2 through the wall a/c units from Shore TV &Appliance.  I also tacked on installation and removal of the old units.  The experience and service at the store was top notch and the installers arrived when they said they would.  I will more than likely use shore for all my future appliance needs.  Their service and knowledge is head and shoulders above the big box stores.L.D.

Lawrence D. 8/21/2019

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I purchased a washer, dryer and stove from Shoreline TV and it was a wonderful experience from getting help picking out the appliances that met my needs to having them delivered on time. Very professional with a personal touch. Highly recommend.

Carol Young 9/14/2019

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Fantastic service. Our oven died right before Christmas, they had a new double oven installed and working by New Years!  Great techs, knew what they were doing, courteous and cleaned up after theyvinstalled our new Electrolux double ovens. I can't speak highly enough about our experience with them. They had a great product at a great (sale) price with super service.

Jack C. 10/2/2019

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They where great. My salesman went above and beyond to help me with my emergent situation. They expedited the delivery by using a personal truck and even made two trips. He was kind, understanding and curtious. A real hometown hospitality business. KUDOS and GOD BLESS!

Maria Wilner 3/13/2018

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Many thanks Tara for guiding us through the process of buying new appliances. Like everything else, there were too many choices but after asking us a few questions you were able to help us make the right decision. We appreciated your expertise and service!!! Great store, great service and great prices!!!!

Rose M. Armen 3/21/2018

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Small town personalized service. Always interested in serving customers best, not making the biggest sale. No pressure, no annoying sales people or sales calls.

Sandi Manna 10/2/2017

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Best repair shop. The Gentleman who came and repaired both of our washer And dryer was amazing. Made life easy and quick and helped to guide us purchase parts and get everything done with no prolonged issues. Always very Bery polite not only to myself but our kids. Thank you!

shana taylor 10/2/2016

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Just bought today, new maytag refrigerator, stove, dishwasher, microwave with hood! Excellent warranty, better deals than the big box stores! �

Cheryl Moreau 4/8/2017

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We purchased a washer dryer set from Shore but had problems with the dryer. I expected a hassle but the folks at Shore (especially Tara) could not have been more helpful and supportive. I would absolutely recommend them to everyone!

Sharon Craig 7/11/2017

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Wonderful store... amazing products and extremely knowledgeable staff. A great example of why small business is the way to go, their customer service is unlike any other!

Leigh Gardner 8/2/2017

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